Frequently Asked

Read our frequently asked

General FAQs
Where is your showroom located, and what are your business hours?

Our store is located at 3425 9th St SE | Calgary, AB. Our Business hours are Monday through Friday from 9 am to 5 pm.

How can I book services or free in-house design consultation?

You can book services by requesting a quote or calling us at 403 474 4401. 

What does Floor Trendz offer in terms of flooring and design services?

Floor Trendz specializes in flooring services for both homes and businesses, transforming any space impressively. We also provide a free in-house interior designer to assist with renovations. We ensure high-quality service, offering affordable and quality flooring solutions. Click here to learn more. 

What flooring products do you have?

We have a vast selection of Hardwood, Tile, Vinyl, Carpet, Reclaimed Wood, Alternative Flooring options and much more. 

Do you offer any warranties or guarantees on your flooring products and services?

Yes, we stand behind the quality of our flooring products and services. Depending on the product and service, we provide warranties and guarantees to ensure your satisfaction and peace of mind.

Are your flooring products and services available for both residential and commercial projects?

Yes, we cater to residential, industrial and commercial flooring projects. 

Do you have an in-house designer?


Do you do natural stone or in-floor heating installation?

Yes, we provide both services. 

Hardwood Refinishing
How much does it cost to refinish hardwood floors in Calgary?

The cost of refinishing hardwood floors in Calgary varies depending on the size of the area to be refinished, the type of wood, and the type of finish. Contact us today to book a Free Estimate for our Dustless Sanding Hardwood Refinishing. 

What is the difference between dustless sanding and traditional sanding?

Dustless sanding uses a unique vacuum system to capture the dust created during sanding. This makes dustless sanding a more environmentally friendly option, and it also helps to reduce the amount of dust that needs to be cleaned up. Traditional sanding does not use a vacuum system, and as a result, it creates more dust. 

How long does it take for standard hardwood floor sanding and refinishing hardwood floors?

Refinishing a floor involves several steps, with the duration varying based on factors like floor conditions, layout complexities, and additional requests like staining. Specific areas like hallways, closets, and stairs can extend the timeframe regardless of floor size. 

Once we assess your floor and understand your preferences, we can provide a precise project estimate.

How do I maintain my refinished hardwood floors?

The best way to maintain your refinished hardwood floors is to vacuum them regularly and avoid using harsh chemicals. Apply a coat of polish or wax to your floors every few months.

How do I know if my hardwood floors need refinishing?

Several signs indicate that your hardwood floors may need refinishing. These include visible scratches, worn-out finish, dull appearance, deep stains, or if the finish is peeling or chipping. If you need more clarification, it's recommended to consult with a professional who can assess the condition of your floors and provide recommendations.

Flooring Installation
What types of flooring materials do you install in Calgary?

Floor Trendz sells and installs all types of tile, carpet, hardwood, cork, natural stone, vinyl, laminate and alternative flooring. Call us today for a Free Estimate.

How much does the flooring installation cost?

The cost of flooring installation varies depending on the type of flooring, the size of the area being installed, and the complexity of the project.

How long does the flooring installation process take?

The duration of the installation process depends on several factors, including the size of the area, the type of flooring being installed, and any additional preparations required. Our team will provide you with an estimated timeline based on your specific project. 

Do you provide free estimates for flooring installation in Calgary?

Yes, we offer free estimates for flooring installation projects in Calgary. 

What should I expect during the installation process?

You can expect the process of floor installation to produce debris and noise.
As a homeowner, you must ensure your kids and pets are in another room or area until the installation process is complete.

In-Floor Heating
What is in-floor heating?

In-floor heating is a system that uses pipes or cables embedded in the floor to heat your home. The heat is distributed evenly throughout the room, creating a warm and comfortable environment.

What types of flooring can the heating systems be installed under?

Floor Trendz offers supplies and installation services for in-floor heating systems suitable for any home area. While typically recommended under tile or natural stone, these systems can also be installed beneath carpet, laminate, and hardwood.

How much does in-floor heating cost?

The cost of in-floor heating will vary depending on the size of your home, the type of system you choose, and the cost of labour in your area. However, generally, in-floor heating is a more expensive upfront investment than traditional forced-air heating. However, the long-term savings on energy costs can make in-floor heating a more cost-effective option.

How does the in-floor heating system work, and are various sizes available for different rooms?

The in-floor heating system distributes heat evenly through the floor, radiating upwards to warm the air in the installed rooms. This ensures a comfortable and moderate room temperature. There are multiple lengths and sizes available to fit different room dimensions.

How can users control the in-floor heating systems, and what are the benefits of using them?

All our in-floor heating systems are connected to a programmable thermostat, allowing users to set temperatures for specific times or manually maintain a constant temperature, ensuring ease of operation. The benefits extend beyond just warm floors; in-floor heating can reduce noise levels, maintain optimal air humidity, limit dust disturbance, and decrease the chances of allergic reactions. Trust the expertise of Calgary’s in-floor heating specialists.

How long does in-floor heating take to heat up?

30 minutes to 4 hours

Natural Stone Installation
What expertise does Floor Trendz offer in natural stone installation?

Floor Trendz boasts over 30 years of expertise in natural stone installation, specializing in kitchen and bathroom backsplashes, fireplaces, floors, and other stone applications. 

How much does natural stone installation cost?

The cost of natural stone installation varies depending on the type of stone, the size of the installed area, and the project's complexity. However, natural stone is generally a more expensive flooring option than other materials, such as tile or laminate.

How do I care for natural stone?

Natural stone is a low-maintenance material, but it is essential to clean it regularly to prevent staining and damage. You can use a mild soap and water solution to clean natural stone, and you should avoid using harsh chemicals or abrasive cleaners.

How can I keep natural stone clean?

You will ensure that natural stones are as clean as possible at all times. Any dirt or grit on the surface will scratch the surface and wear down the finish quickly. If this happens, your stone installation will need more frequent sealing. To make sure the stone is clean, sweep or vacuum. When required to clean with a damp mop, ensure the mop is clean and use a neutral pH cleaner. Any acid-based cleaner or stains will etch the surface.

How long does natural stone installation take?

The amount of time it takes to install natural stone depends on the size of the installed area and the project's complexity. However, most natural stone installation projects can be completed in a few days.

Schluter Systems Installation
What are Schluter Systems?

Schluter Systems is a German company that manufactures a variety of products for the installation of tile and stone flooring. Their products are designed to make tile installation easier, faster, and more watertight. 

What products do you sell for Schluter Systems?

Floor Trendz is an Authorized Dealer in Calgary for Schluter Systems; we sell and install all waterproofing products. We carry the following products: 

  • Schiene or Jolly
  • Reno U
  • Kerdi Board
  • Kerdi Membrane
  • Reno-T
  • Reno- V
  • Kerdi Board Niche
  • Kerdi Shower Kit
  • Reno - TK
  • Rondec- Step
  • Dita
  • Kerdi Line-Drain
Are there other Schluter products you have available besides their main offerings

Yes, Schluter offers additional products like trays, curbs, ramps, and benches. Most of these are pre-made and ready to be tiled.

How much does it cost to install Schluter Systems?

The cost of installing Schluter Systems will vary depending on the size and complexity of the project. However, in general, Schluter Systems installation is comparable to the cost of traditional tile installation.

Book a Free Estimate for any of our flooring and home services
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